User / System Interface Design
• User interaction design and human factors engineering for usable, useful, engaging, and efficient commercial and consumer products and complex systems.
Design Strategy
• Multi-disciplinary user-centered design process, integration of business process and design process, strategic planning and execution for global user interaction design.
Design Research
• Applied experimental design and research methodology, product competitive benchmarking, global ethnographic research, contextual inquiry, survey design, data analysis.
Usability Testing
• Laboratory, field, and remote usability testing, cost-effective heuristic evaluation, directing programs for usability evaluation and validation.
Web / Multimedia Design
• Online marketing strategy, information architecture, user interface design for B2B, B2C, Commercial web sites, and usability evaluation for effective web-based content delivery, interactive applications and services.
Ergonomics / Usability Expert
• Assessment and compliance evaluation for IEC60601-1-6 and IEC62366 Usability Engineering Process in Medical Devices, AAMI Human Factors Committee Representative, U.S. National Expert for IEC Usability JWG (United States).
Project Management
• Planning and execution of research, product and systems design projects and programs, management and quality assurance of outsourced contract work and schedule.
People Leadership
• Team-building and team leadership, people resource and budget planning, effective communication with research, engineering, marketing, and executive management.
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